
At Jack & Hope we are committed to maintaining the trust and confidence of our visitors to our website and subscribers to our newsletter. Here you’ll find information on how we treat data that we collect from visitors to our website, or when someone subscribes to our newsletter.
Please read this Privacy Policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this policy.
Privacy Policy
Visitors to our website
When someone visits jackandhope.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find more information on how cookies are used on this website in the Cookies Policy below.
If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
Links to other websites
This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.
Collection of information
We collect personally identifiable information, like names, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to our mailing list.
Distribution of information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorised transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Access to your personal information
You are entitled to access the personal information that we hold about you and request that we correct or delete this information. Please email your request to our data protection officer at admin@jackandhope.org.
Changes to this privacy policy
We keep our Privacy Policy under regular review. This Privacy Policy was last updated in October 2023.
Cookie Policy
We use small text files called cookies to analyse how our website is being used, for instance which pages visitors go to most often, or if users are receiving error messages from our site. These cookies don’t collect information that identifies a visitor and all the information collected is aggregated and therefore anonymous. It is only used to improve how our website works.
Generation of reports and analysis is carried out by Google Analytics. Google's privacy policy is available at:
http://www.google.com/privacypolicy.html.
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How to refuse the use of cookies:
You may refuse the use of cookies by selecting the appropriate settings in your browser. However, if you do this you may lose some useful functionality.